Privacy Policy

1. Information We Collect

We may collect the following types of information:

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Personal Information

Name
Email address
Phone number
Mailing address
Event details (e.g., wedding date, number of guests)
Payment information (processed securely through third-party payment processors)

Non-Personal Information

Browser type and version
Device type
IP address
Pages visited on our website
Referring website or search engine

2. How We Use Your Information

We use your information to:

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Provide and manage venue booking services
Communicate with you about inquiries, bookings, and customer support
Process payments securely
Send promotional emails and updates (with your consent)
Improve our website’s functionality and user experience
Comply with legal obligations

3. Sharing Your Information
We do not sell your personal information to third parties. However, we may share your information with:

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Service providers who help us operate our website and services (e.g., payment processors, email marketing platforms)
Law enforcement or regulatory authorities if required by law
Third parties involved in the event (e.g., catering or event planning partners, only with your consent)

4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:

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Enhance your user experience
Analyse website traffic and usage patterns
Provide personalized content and advertisements
You can adjust your browser settings to refuse cookies, but this may affect your user experience.

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5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is completely secure.

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6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before providing any personal information.

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7. Your Data Protection Rights

Depending on your location, you may have the right to:

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Access the personal information we hold about you
Request corrections to your personal information
Request the deletion of your personal information
Opt-out of marketing communications
Lodge a complaint with a data protection authority
To exercise these rights, please contact us at melchetcourtenquiries@gmail.com

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8. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by posting the updated policy on our website. Your continued use of our services after any changes constitutes acceptance of the new policy.

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9. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:

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Email:

melchetcourtenquiries@gmail.com

Address:

Melchet Court, Sherfield English, Nr Romsey, Hampshire, SO51 6ZR

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